Questions before you book.
Clear answers about booking, pricing, service, payments, communication, and OKIZ.
Booking
Book online in a few minutes. Choose window cleaning, enter your address, and pick the schedule that works best for you. No phone call required.
No. There are no sales calls and no in-person estimates. You request service online and we confirm the details with you directly.
OKIZ serves the local area around our home base. When you enter your address during booking, we confirm whether you are inside the current service area.
Yes. You share your preferred schedule when you book, and we confirm an appointment window that fits both of us.
We review your request and reach out to confirm your appointment details by text or email. Then we show up during the scheduled window and get the work done.
Pricing
Pricing is simple and transparent, based on the size of your home. You always know what you are paying for before any work begins.
You have a say in your payment. OKIZ is built around fair, flexible pricing rather than rigid quotes and pressure.
Yes, there is a baseline that keeps service worthwhile to provide. We will always make the amount clear up front so there are no surprises.
The final amount is confirmed before any work starts, so you are never caught off guard once the job is underway.
Service
Window cleaning is the service available today. Pressure washing, gutter cleaning, and roof cleaning are planned for the future.
We can clean both interior and exterior windows. Let us know what you need when you book so we can plan the visit accordingly.
Not always. Many customers book service while away. We will let you know if access is needed for your specific appointment.
Just make sure windows are reasonably accessible — clear pathways and move fragile items near windows if you can. We handle the rest.
Payments
You pay after the work is completed. Once the job is done, you receive a secure payment link through OKIZ.
Payments are handled securely through OKIZ. You can review and pay from the link we send or directly inside your client portal.
Payments stay inside OKIZ rather than cash on site. This keeps every transaction documented, secure, and easy to track for both sides.
Yes. Every completed payment generates a receipt you can view any time in your client portal under Payments.
Communication
Yes. We use text and email for appointment confirmations, updates, and service notifications so you always know what to expect.
Absolutely. You control your marketing preferences and can opt out of promotional messages at any time without affecting your service.
Submit a Do Not Deliver request and we will make reasonable efforts to stop the marketing channels you choose, from printed materials to email and SMS.
Still have questions?
The fastest way to get answers is to book — we confirm every detail with you before any work begins.