Terms & Conditions
Simple terms.
Clear expectations.
No surprises.
These Terms & Conditions govern the use of OKIZ services, website, scheduling platform, and communications.
Services
OKIZ provides residential and commercial window cleaning services.
The exact work is based on what you request and what your property needs.
Scheduling
Appointments are requested through our website and confirmed by OKIZ.
A request isn't final until we confirm it back to you with a date and time.
Pricing
Pricing may vary based on property size, condition, accessibility, and the specific service requirements.
We'll always be upfront about what your service costs before any work begins.
Cancellations & Rescheduling
You're welcome to reschedule or cancel your appointment before service.
Just let us know as early as you can so we can adjust our schedule and offer the slot to someone else.
Service Satisfaction
If you're not satisfied with your service, contact us.
We'll review the issue and work with you to make it right.
Communications Consent
By providing your phone number, you agree that OKIZ may contact you regarding:
- appointment confirmations
- appointment reminders
- scheduling updates
- service-related notifications
SMS Terms
By opting into SMS communications:
- Message frequency may vary.
- Message and data rates may apply.
- Consent is not a condition of purchase.
- You may reply STOP to unsubscribe at any time.
- You may reply HELP for assistance.
Marketing Communications
Customers who voluntarily opt into marketing communications may receive occasional promotions, special offers, and company updates.
You can opt out at any time.
Privacy
Your information is handled according to the OKIZ Privacy Policy.
Read the Privacy PolicyLimitation of Liability
OKIZ provides its services with reasonable care and skill. To the fullest extent permitted by law, OKIZ is not liable for indirect, incidental, or consequential damages arising from the use of our services.
Our total liability for any claim is limited to the amount you paid for the service in question.
Nothing in these terms limits liability that cannot be excluded under applicable law.
Contact Information
Questions about these terms? We're real people and happy to help.
OKIZ
Last Updated: June 2026