Terms & Conditions

Simple terms.
Clear expectations.
No surprises.

These Terms & Conditions govern the use of OKIZ services, website, scheduling platform, and communications.

Services

OKIZ provides residential and commercial window cleaning services.

The exact work is based on what you request and what your property needs.

Scheduling

Appointments are requested through our website and confirmed by OKIZ.

A request isn't final until we confirm it back to you with a date and time.

Pricing

Pricing may vary based on property size, condition, accessibility, and the specific service requirements.

We'll always be upfront about what your service costs before any work begins.

Cancellations & Rescheduling

You're welcome to reschedule or cancel your appointment before service.

Just let us know as early as you can so we can adjust our schedule and offer the slot to someone else.

Service Satisfaction

If you're not satisfied with your service, contact us.

We'll review the issue and work with you to make it right.

Communications Consent

By providing your phone number, you agree that OKIZ may contact you regarding:

  • appointment confirmations
  • appointment reminders
  • scheduling updates
  • service-related notifications

SMS Terms

By opting into SMS communications:

  • Message frequency may vary.
  • Message and data rates may apply.
  • Consent is not a condition of purchase.
  • You may reply STOP to unsubscribe at any time.
  • You may reply HELP for assistance.

Marketing Communications

Customers who voluntarily opt into marketing communications may receive occasional promotions, special offers, and company updates.

You can opt out at any time.

Privacy

Your information is handled according to the OKIZ Privacy Policy.

Read the Privacy Policy

Limitation of Liability

OKIZ provides its services with reasonable care and skill. To the fullest extent permitted by law, OKIZ is not liable for indirect, incidental, or consequential damages arising from the use of our services.

Our total liability for any claim is limited to the amount you paid for the service in question.

Nothing in these terms limits liability that cannot be excluded under applicable law.

Contact Information

Questions about these terms? We're real people and happy to help.

OKIZ

Last Updated: June 2026